National Quality Framework

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Choosing the right early learning centre for your child is a big decision. You want a place where they feel safe, supported, and excited to learn. That’s why the National Quality Framework (NQF) exists—to ensure that all early learning services meet high standards for safety, learning, and care.

At Milestones Early Learning, we follow the NQF to provide the best possible early education experience for your child. Here’s what you need to know about how the NQF works and why it matters for your family.

What is the National Quality Framework (NQF)?

The National Quality Framework (NQF) is Australia’s system for regulating and improving early childhood education and care services. Introduced in 2012, it ensures that child care centres, kindergartens, and other early learning services provide high-quality care that supports children’s development and learning in a safe and nurturing environment.

The NQF is made up of:

  • The National Quality Standard (NQS) – which sets the benchmark for quality education and care.
  • Laws and regulations that all early learning services must follow.
  • A national quality rating and assessment system to help families make informed choices about child care.

The NQF applies to all approved early childhood education services, including long day care, preschool, family day care, and outside school hours care.

How the NQF Sets the Standard for Early Learning

The National Quality Standard (NQS), which is part of the NQF, sets out the key areas of focus for high-quality early learning. These are known as the seven quality areas, and they ensure that children receive the best care and education possible:

The Seven Quality Areas of the NQF

  1. Educational Program and Practice
    • Learning programs are designed to support each child’s unique needs and interests.
    • Educators use play-based learning to build essential skills for school and life.
  2. Children’s Health and Safety
    • Centres follow strict health, hygiene, and safety practices to keep children safe.
    • Policies are in place for managing allergies, sun protection, and emergency preparedness.
  3. Physical Environment
    • Learning spaces are safe, engaging, and stimulating.
    • Children have access to both indoor and outdoor environments that encourage exploration and creativity.
  4. Staffing Arrangements
    • Educators are qualified and passionate about early learning.
    • The right staff-to-child ratios ensure individual attention and meaningful connections.
  5. Relationships with Children
    • Children feel secure, valued, and supported in their learning journey.
    • Educators build strong relationships that foster confidence and social skills.
  6. Collaborative Partnerships with Families and Communities
    • Families are involved in their child’s learning and kept informed every step of the way.
    • Centres build strong community connections to enrich children’s experiences.
  7. Governance and Leadership
    • Centres are managed effectively to ensure high standards of care and education.
    • Educators receive ongoing training to stay up to date with best practices.

At Milestones Early Learning, we are committed to upholding these quality areas to provide a safe, engaging, and supportive environment where your child can thrive.

How Are Child Care Centres Rated Under the NQF?

As part of the NQF, early learning centres are assessed and rated to help families understand the quality of care they provide. Regulatory authorities visit centres to review their practices and give them an overall rating.

NQF Rating System

Each centre is rated in the seven quality areas and given an overall rating:

  • Exceeding NQS – The service goes beyond the requirements of the National Quality Standard in at least four of the seven quality areas.
  • Meeting NQS – The service meets the National Quality Standard, and provides quality education and care in all seven quality areas.
  • Working Towards NQS – The service provides a safe education and care program, but there are one or more areas identified for improvement.
  • Significant Improvement Required – There is an identified significant risk to the safety, health and wellbeing of children. Immediate action will be taken to address issues.

At Milestones Early Learning, we work continuously to maintain and improve our quality standards, ensuring that our centres provide the best possible early education experience.

Our Commitment to Continuous Improvement

One of the core goals of the National Quality Framework (NQF) is continuous quality improvement. All early learning services, regardless of their rating, are expected to regularly reflect on their practices and look for ways to improve. This ensures that every child receives the best possible education and care in a setting that adapts and evolves to meet their needs.

At Milestones Early Learning, we are dedicated to this ongoing journey of improvement by:

  • Regularly updating our Quality Improvement Plans (QIPs) to reflect our progress and identify new opportunities for growth.
  • Providing ongoing training and professional development to ensure our educators stay at the forefront of best practices.
  • Enhancing our learning environments to create engaging and stimulating spaces for children.
  • Continuously reviewing our curriculum to incorporate the latest research in early childhood education.
  • Welcoming feedback from families to help shape our programs and services.

By embracing continuous improvement, we ensure that every child benefits from a dynamic, high-quality early learning experience that evolves alongside the latest advancements in early education.

Why the NQF Matters for Your Child

The early years are a crucial time for learning and development. The NQF helps ensure that children receive the high-quality education and care they deserve.

Choosing an early learning centre that follows the NQF means your child will:

  • Feel safe and secure in a caring environment.
  • Learn through play-based experiences that build confidence and independence.
  • Develop strong social and emotional skills to prepare for school and life.
  • Be supported by qualified educators who understand how to nurture their growth.

At Milestones Early Learning, we are proud to be part of a system that puts children first and ensures the highest standards of early education.

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