Frequently Asked Questions
First, find your nearest centre. Use our Find a Centre tool to search by post code or suburb.
Once you have selected your centre, you will need to book a tour, where our Centre Manager will show you the facilities, you can meet the teachers and educators, and ask any questions. Booking a tour is quick and easy, and can be done online. On your chosen centre page, simply select the Book A Tour button and fill out the form.
Once you have completed the tour, the Centre Manager will provide you with an application form and guide you through the enrolment process.
In the instance the centre does not have an available spot for your child, you will be added to the waitlist. If this is the case, we will explain the process and communicate with you regularly about your individual situation.
COVID -19 Frequently Asked Questions
We are committed to supporting our families and people. Our families are supported by our centre management teams, our committed Family Support Consultants, and our COVID-19 Response Team. We endeavour to communicate accurate, timely updates as the situation evolves. Our centres practice the highest quality health and hygiene practices, aligned with State Government recommendations and requirements.
All families enrolled at our centres also have access to free confidential counselling and support through Lifeworks. Lifeworks have caring counsellors available 24/7 for support – call 1300 361 008 and state you are an enrolled family at a centre owned and operated by Affinity Education Group.
Our people are supported with ongoing training, additional resources, clear communication and support from our COVID-19 Response Team, and access to counsellors and confidential support. By supporting our teams, we allow them to focus on their main objective: providing high-quality early education and care for your children.